Privacy Policy

Last updated: May 1, 2025

Thanks for choosing the Hipako browser extension, your AI-powered assistant crafted specifically for privacy professionals. We’re committed to transparency and protecting your information. Here’s the scoop on how we handle your data. Plainly, engagingly, and honestly.

1. Who we are

At Hipako, we’ve created an intuitive AI-powered browser extension to streamline tasks for privacy and compliance professionals. From handling privacy assessments and analyzing documentation to interpreting regulations, Hipako is here to simplify your workflow.

2. The purpose of processing

We process your information to:

  • Offer you precise, context-aware AI assistance.

  • Continually enhance the accuracy and reliability of our services.

  • Maintain seamless performance, security, and robust support.

And rest assured: your data is never used for advertising, sold to third parties, or leveraged to train our AI models.

3. What Information we collect

Only what’s strictly necessary:

  • Email: When signing up for the waitlist and/or organizing meeting

  • Chat interactions: Your questions, prompts, and the AI-generated responses.

  • Usage data: Technical details like extension version, timestamps, and anonymized metrics to keep things running smoothly.

  • Metadata: Session IDs and message sequences to neatly organize your chats.

4. Legal basis

  • Account creation and service delivery: Performance of a contract - Art. 6 (1)(b)

  • Security, fraud prevention, basic product analytics: Legitimate interest - Art. 6 (1)(f)

  • Marketing, waitlist and calendar: Consent - Art. 6 (1)(a)

5. Trusted subprocessors

To organise meetings, we rely on the following trusted subprocessor:

  • Calendly

To deliver the Extension’s services, we rely on the following trusted subprocessors:

  • Google Cloud Platform: Hosting and storage infrastructure.

  • Google Gemini: AI model provider.

  • Microsoft Azure: AI model provider.

All subprocessors are contractually obligated to meet stringent data security and privacy requirements, and services are based in the EU.

6. Data retention

We retain your chat and metadata only as long as needed to provide our services and maintain your historical chat context. Want your data deleted sooner? You have total control. Just let us know!

7. Data security

We apply industry-standard security practices including:

  • TLS encryption in transit

  • Access controls and role-based permissions

  • Data minimization and strict internal access policies

8. Your rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we process about you

  • Request corrections or deletions

  • Object to certain processing activities

To exercise any of these rights, contact us at panos@hipako.com.

9. Changes to this policy

Privacy isn’t static, and neither are we. Whenever this policy changes, we’ll update the “Last Updated” date at the top. Keep an eye on it!

10. Contact Us

Questions? Concerns? Let’s talk privacy:

Rantzausgade 8B

2200 København N

📧 Email: [panos@hipako.com]
🌐 Website: [https://hipako.com]

11. Danish Data Protection Agency

If you have any questions or complaints about our processing of your personal data you can contact the Danish Data Protection Agency here:

Carl Jacobsens Vej 35

2500 Valby

København

Phone: 33193200

Email: dt@datatilsynet.dk

Thank you for trusting Hipako: where your privacy (and privacy work) matters most!

Hipako - AI Agent for Privacy Compliance

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